Order / Data Entry

Our scripting platform enables us to customize call flow solutions based on your existing 'business order flow' or assist in new business flow development to ensure efficiencies and complete customer satisfaction. The scripting includes call flow control, upselling and cross selling, and product information.

Using the latest in database designs, we are able to import / export data to and from our network (fax/ email/FTP), and provide extensive reporting options. MAXIMUM is capable of managing one or thousands of calls an hour due to our intricate design, and extensive partner network across the United States, so rest assured that your calls will be answered quickly and efficiently.

MAXIMUM provides a multitude of different Order Entry type services such as:

• Customer Service / Help Desk
• Web / online Orders on your website
• Catalog / Merchandise orders
• Market Research / Surveys
• Dealer / office Locator
• Dispatch services based on criteria
• Catalog requests
• Appointment setting / confirmation
• Reservations, confirmation and cancellations
• Conference / Seminar registration

If you are unable to find your solution, please contact us for more information as our customized service offerings are virtually unlimited.

Remember our professional, friendly staff is waiting to help you and your business. We offer a free consultation and assessment, personal one-on-one support, low minimum and start up costs, call statistical reports, and recorded conversations for quality assurance.