Emergency Dispatch
What happens in the event of an emergency?
MAXIMUM Call Center can reach you by any means provided. If you're unreachable, then we are able to escalate the issue to the next person on call. Our scripted system does all of this automatically, reducing errors and the chance of neglected customers. Pages / Texts / Email messages can be sent out based on call criteria met with zero interaction from our agents. Calls that need to be made automatically present themselves to the agent involved in your call escalation so that things don't "fall through the cracks".
Here are some of the message delivery options we currently support.
- Phone
- Text Message
- Pager
- Fax
- Webpage
- Hold for Pickup
Use one or multiple options at no additional charge! Contact us today for a business quote to get you started as soon as possible!
