Order / Data Entry

Our scripting platform enables us to customize call flow solutions based on your existing 'business order flow' or assist in new business flow development to ensure efficiencies and complete customer satisfaction. The scripting includes call flow control, upselling and cross selling, and product information.

Using the latest in database designs, we are able to import / export data to and from our network (fax/ email/FTP), and provide extensive reporting options. MAXIMUM is capable of managing one or thousands of calls an hour due to our intricate design, and extensive partner network across the United States, so rest assured that your calls will be answered quickly and efficiently.

MAXIMUM provides a multitude of different Order Entry type services such as:

• Catalog / Merchandise orders
• Catalog requests
• Web / online Orders on your website
• Customer Service / Help Desk
• Dealer / office Locator
• Credit Card Authorization (immediate and batch)
• Dispatch services based on criteria
• Market Research / Surveys
• Appointment setting / confirmation
• Reservations, confirmation and cancellations
• Conference / Seminar registration

If you are unable to find your solution, please contact us for more information as our customized service offerings are virtually unlimited.

Remember, our professional, friendly staff is waiting to help you and your business. We offer a free consultation and assessment, personal one-on-one support, low minimum and start up costs, call accounting & statistical reports, recorded conversations for quality assurance, and our systems have UPS & Gas Generators for uninterrupted power outages.

Try a free demonstration of our Order Entry Service.

Why MAXIMUM?